Privacy Policy

The Website “https://www.unlockiqinstitute.com” and the App “Unlock IQ” belonging to Unlock IQ Institute shall hereinafter be collectively referred to as the “Platform”. For the purposes of this Privacy Policy, accessing of the Platform together with any study material or mock exams or actual exams shall hereinafter be collectively referred to as the "Services”.

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We request you to read this Privacy Policy carefully. If you do not understand this policy, or do not accept any part of it, then you should not use the Platform, as the case may be. Your use and/or continued use of the Platform, as the case may be amounts to express consent to the terms of this Privacy Policy as well as the Terms of Use.

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• When you use the Platform by way of registration, log in, creation of a user account , purchase of Practice Papers, attempting a mock test, etc. or by way of interaction via third party websites and/or mobile applications or by way of any other communication with the Platform, Unlock IQ Institute may collect your personally identifiable information including name, date of birth, demographic information,  e-mail address, mobile phone number, mailing address.

• Unlock IQ Institute will use this information to validate you as a user when using the Platform, to provide the Services to you, including administration of your user account, to notify you of changes to the Services or about any changes to our terms and conditions or this privacy policy, to manage its business, including financial reporting and billing of its Services, for the development of new products and services, to send you newsletters, offers and coupons and advertise its products and services by email, to comply with applicable laws, for research and analytic purpose including improving the quality of the Service and to ensure that the Service is presented in the most effective manner to you.

• By registering on the Platform, you agree and confirm your consent to provide Unlock IQ Institute with your aforementioned personal information, which is lawful, necessary and permissible. You at all times have the right to discontinue the use of the Platform. Unlock IQ Institute is not liable to provide you with its Services in the absence of or your refusal to provide the aforesaid information.

• When you visit or interact with the Platform, Unlock IQ Institute automatically collects information about you for transactional purpose (e.g., confirmation of registration, notification of purchase made, etc.) . Also, authorized payment gateway (Razorpay etc.) collects transactional details (e.g. credit card no., bank account no. etc.) for paymet purpose from the customers. However, the same information is not passed on to Unlock IQ Institute. Unlock IQ Institute assumes no liability in respect of such payments and/or information shared with or provided to such authorized payment gateway providers.

• We do not use any of the aforesaid data to identify the name, address or other personal details of any individual.

• For the purpose of this Privacy Policy, any information collected from you shall be referred to as "Sensitive Personal Data".

• The Platform may include links that redirect you to other websites. This Privacy Policy does not cover these third party websites. You agree that once you leave our servers, any third party websites that you go to or interact with are at your own risk. Unlock IQ Institute shall not be held liable for any default, loss of function or any risk that your sensitive personal information may be exposed to as a result of the same.

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As a strict policy, we will not disclose, share or exploit your information with anyone in any case.

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• We take the security of your personal information seriously and use appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing and against accidental loss, destruction or damage. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data which is transmitted to or from the Service. Any transmission is at your own risk.

• We keep your personal information for no longer than is necessary for our business purposes or for legal requirements.

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If you want to delete your account on our website or app, all you need to do is to send an email to unlockiq1@gmail.com asking to delete your account on our website and the associated data with it. You will be asked to provide valid ID proof and confirmation to delete the account. You will have seven days to reply to the email to delete the account. If you don’t send the confirmation, your account won’t be deleted, and the request will be abandoned.

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If you have any questions or concerns regarding the Privacy Policy, kindly contact us at unlockiq1@gmail.com